In this case, you see the name of the organization you are currently signed in to directly under your name. If you do not see the organization icon, you may experience the new MyApps website layout. Now you can select another organization for which you need to re-verify your account. You now see the current organization you are signed in for as well as a list of other organizations that you are a member of. On the top right, click on the organization icon (if you do not see this icon, continue here): You have to (re)scan the QR code, but where? I am talking about the situation as shown in the following screenshots.Īn account requires additional verification. What the article did not explain very well is how to provide additional verification for account credentials that are outside your organization. If you are not planning to use your old phone then it is best to delete the codes from that device. You can choose to have verification codes for the same accounts on multiple devices, but the verification codes will be unique on each of these devices (all are valid). This official Microsoft article actually explains the process quite well, both for iOS and Android devices: Back up and recover account credentials in the Authenticator app. The account credentials in your Microsoft Authenticator app can also be exported and imported to your new device. You can choose to have the same codes on multiple devices if you so choose. Migrating the MFA tokens from the Google Authenticator app is actually really simple: you can export them to your new phone.ġ - Go to the official Google support article:Ģ - Select your phone (Android or iPhone/iPad).ģ - Scroll down, expand the section Transfer Authenticator codes to a new phone and follow the steps.

Citrix ADC native OTP: enroll your new phone.This article describes my 'MFA migration journey'. Also, I had to add my new phone to the native OTP of our Citrix ADC. However, it did take me a while to figure out how to provide additional verification for my Microsoft accounts at other organizations besides my work (using the Microsoft Authenticator). All-in-all it was relatively simple to migrate my account credentials and tokens. Migrating MFA configurations to a new (i)Phone can be tricky: this article shows how to migrate the tokens/accounts from the most common authenticator apps.

Microsoft authenticator switch phone